Now that a week has passed since angry Uber customers committed to deleting their accounts in the wake of Uber driving still working during a taxi strike, it’s interesting to know just how many actually canceled their accounts, not just uninstalling the app. According to the New York Times, more than 200,000 users officially canceled their accounts. Did users keep their promise because of last weekend’s event or because Uber’s CEO Travis Kalanick was on President Trump’s economic council, despite the immigration ban? “Was” being the key word here. Kalanick stepped down from the council, something that his employees had urged him to do.
Though Uber was accused of trying to make a profit out of the taxi boycott of John F. Kennedy Airport, the ride-sharing app’s rival, Lyft, actually made it out on top in the long run. According to Mashable, downloads for both Uber and Lyft appear to have switched: Lyft surged while Uber plummeted during the last week of January. This happened with both iPhone and Android users. But as we entered into February, Uber downloads were up again but there’s no telling if those 200,000+ former Uber customers redownloaded the app.
So it’s becoming more and more apparent how today’s political climate affects the technology we’ve become so dependent on in the 21st century – even if it’s something as simple as a taxi from a busy airport.
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How Effective was #DeleteUber?
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